While the first is an ad hoc solution the second is a persistent but reversible configuration change (for this user account). Can create files from Mac, but can’t delete it off the server from Mac or even Windows. The folders that can’t be renamed can be sisters of renameable folders within the same family of folders, or even subfolders within a renameable folder. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer. What we have found is that working in list view mode instead of column view mode seems to alleviate the problem. By default the file does not exist on a fresh install of OS X/macOS. First, and both crudest and simplest, is to force your Mavericks Mac to use SMB instead of SMB2. Adobe recommends saving files to a local disk vs network share. If not, can you post back with more details and explain? Unless there is a specific nsmb.conf setting to which Im not aware. And if you are willing, can you grab a packet capture and smb debug logs? You can block or delete them by changing your browser settings and force blocking all cookies on this website. Also, have issues using adobe illustrator, saving a file. If we then select the open files and force them to close on the server, everything starts working again (until the open files build up and build up). Enable signing of the Server Message Block (SMB) on the server. We’ll need to know the model number, configuration and current firmware version of the Synology box. I will need you to provide more details. The only fix i found for this was to do a save as every time and save over the previous versions. https://swissmacuser.ch/workaround-connecting-smb-fileshare-in-macos-mojave/#.W5lVvi0UVE4. We are using a Synology RAID (Model RS18016xs+ / DSM 6.1.3-15152 Update 4 / INTEL Xeon E3-1230 v2 3.3Ghz). This iCloud password login was removed in Mac OS X 10.11.4 El Capitan (I think due to security reasons). That's all there is to connecting to an SMB share, from macOS, on your network. Click to enable/disable essential site cookies. Otherwise, stay tuned. I will let you know what additional data they request. Both workarounds force OS X to use SMB1 as a network protocol instead of the default SMB2 used by OS X 10.9 (Mavericks). In our guide, we are going to use the screenshots from our Synology NAS. In Yosemite (macOS 10.10) and later, connecting in the Finder by select Go > Connect to Server and entering smb:// plus the IP address or full name of the server. sudo sysctl -w net.smb.fs.loglevel=15, 3. Ive tested this by using spacebar preview and observing server side the file unlocked after this amount of time. Turning on/off Finder previews has no effect. While the first is an ad hoc solution the second is a persistent but reversible configuration change (for this user account). I’d like some more info as well, if this has fixed the problem for you. This was a huge problem with Catalina because I have to wait until finder does some sort of … Hello Richard, Yes it’s other formats as well, essentially everything I save. Disable client signing on the client end: How to Fix It In One Command In macOS 10.13.4 and later, packet signing is off by default. sudo rm /etc/nsmb.conf We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website. But you can make adjustments to optimize SMB browsing in enterprise environments. Searching Google for “10.11.5 slow smb” returns pages full of results of people reporting the same issue. We are finding Mojva and Catalina Shares and file permissions access changing by themselves . 3. The symptoms are most apparent when we go into the Computer Management > Shared Folders > Open Files. We are again running a WS 2016 SMB3 fileserver for our mac clients in production. I will forward the configuration information to Apple Enterprise support. For SMB windows file sharing, you need to select a user for activation. 4. Please be aware that this might heavily reduce the functionality and appearance of our site. It doesn’t forcibly remove it from existing accounts, but if you turn it off, you can’t turn it back on. Go to the  Apple menu and choose ‘System Preferences‘ from the drop down menu. I experienced no issues on my own Mac which runs Mojave client (upgraded from Sierra to High Sierra and then to Mojave) and therefore I were not suspicious at first. Eventually we were able to narrow it down enough to be able to consistently duplicate what they were seeing. I tried it several times. Anyone found a solution to it? Due to security reasons, you cannot use the same password for both your Mac and iCloud anymore. SMB always uses the RSS-capable network adapter over the non-RSS network adapter even when the RSS network adapter is slower. I have tried to mount the repo using the mount command using the noexec flag, bypassing the finder, and permissions are still wrong: The user:execute bit is still set. macOS: Fixing SMB Windows File Sharing Not Working On Mac https://t.co/okldOFv43J https://t.co/xV0AhYfJe5, FIXED – Had this issue today after updating work machine – macOS: SMB Windows FileSharing Not Working @appletalk_au https://t.co/3zmDG2H9dr. User only have modify now. Do you have the Apple Case # so that we can also run this up the chain via our Apple Engineer? These files opened in Read only mode are not an issue on a server running a Unix-type operating system. I deleted “com.apple.frameworks.diskimages.diuiagent.plist”, restarted, and the problem has gone away. Check to enable permanent hiding of message bar and refuse all cookies if you do not opt in. Smb is a joke so is Apple’s move to ACL’s over unix permissions. Updating to High Sierra and removing NTFS owner permissions resolved the issues. Thanks for the feedback. Thanks for sharing, can you share configuration and specifications? What version of macOS are you running? Searching Google for “10.11.5 slow smb” returns pages full of results of people reporting the same issue. The main problems with AFP, an Apple product, would be that even Apple is abandoning it, and you can’t simply browse for a share in for example Kodi/XBMC. It’s irritating. # group: wheel Then if I go into the file and modify it, save it. Did Synology offer any advice? Have you contacted Synology technical support about the issue? I just moved to MacOS with an M1 Mac Mini and through the Mac I cannot access an smb off my router usb port. Mac OS X SMB Fix solution: SMBUp. Mamdoh -------------- Hi everyone, I’m having a problem with SMB shares on MacOS Sierra. I’ve tried doing saves locally and then moving them to where they need to be on the shared drives when complete, and get the same errors. Our machines are not bound to Active Directory. Has there been any more work on this? So if you won’t need them to fix macOS problems (which we hope you won’t), you’ll need them for lots of other jobs. It can help solve lots of macOS Big Sur issues by boosting your Mac’s capabilities. We also see some files that are opened with Write + Read access – this is to be expected when people are working off the server. Solution : You should disable the RSS capability on the physical network adapter, or use SMB Multichannel constraints to restrict SMB communication to one or more defined network interfaces. We tested the bug with macOS High Sierra 10.13 and it appears to be fixed. If you can share, I can ping AppleCare Enterprise about it. I am still waiting on AppleCare Enterprise. Windows computers and Macs can then see your computer on the local network. We didn’t test against Synology, but a Microsoft Server 2012r2 and Qumulo which is a scale-out NAS http://qumulo.com/. Have you tried contacting Synology technical support about it? Hi Daniel, where did your find the locations for “com.apple.frameworks.diskimages.diuiagent.plist” please? owner@:rwxpDdaARWcCos:——I:allow Packet signing for SMB 2 or SMB 3 connections turns on automatically when needed if the server offers it. I can see the shares in “Finder”, but, when I … macOS 10.13.x was a non starter even when attempting to edit /etc/nsmb.conf with suggested fixes. And it is rumored that macOS High Sierra might fix the issue . (Don’t grab the debug data with this change enabled), sudo -s Anyone tried hosting the SMB share on a partition/volume that is formatted with exFAT ? We will post more details, after we have done some more in-depth testing. For 10.13, can you try disabling FileIDs (in Changes will take effect once you reload the page. Turn off packet signing for SMB 2 and SMB 3 connections But, if you post details of your Synology model and SMB configuration I can add it onto the AppleCare Enterprise problem ticket. This fix also applies to Mac OS X 10.11 El Capitan. Is anyone successfully using the automount service in macOS to mount SMB shares? Having issues after migrating to Server 2016. I have the same problem on my EMC fileserver. Under macOS Mojave, High Sierra, Sierra, El Capitan or Yosemite, users should use SMB 2 or SMB 3 as protocols to connect to the server. If you do not want that we track your visist to our site you can disable tracking in your browser here: We also use different external services like Google Webfonts, Google Maps and external Video providers. Hi @ll with the final release of 10.13. Any fix yet? Windows on the other hand won’t do anything to any file with an open file handle. Supposedly it is supposed to work along these lines (link is a few years old and I haven't found an example for setup on macOS High Sierra). Earlier this year we received a number of reports from users that were unable to delete, move or rename documents on a new SMB file share. Start a packet capture, replacing BSDName with the interface you are using (en0, en1 etc) I removed all ACLs and disabled NT ACLs from the home folders which seemed to work for the file locking issue. For SMB windows file sharing, you need to select a user for activation. We just experienced similar problems when upgrading from OSX v 10.9.5 to OSX v 10.11.6 etc. You can’t rename it, you can’t move it, you can’t delete it. We have been informed this is an Apple issue, but we have no timeline to share for a fix. Thanks for the reply, yes if you can following the folder operations creating folder A/B/C, etc) needs to be done in Finder as this is a primarily a Finder bug. The big issue for us though is the file renaming and password required, enter the password, and still will not let us rename. It appears the SMB client in Mac OS X (10.11, 10.12 and possibly others) is overly aggressive with file locks. Id say this is a bug. Choosing a new password for your local account on your mac different to your iCloud account will fix that SMB Windows file sharing is not working on Mac after upgrading to macOS 10.13 High Sierra, macOS 10.12 Sierra, Mac OS X 10.11.3 El Capitan or setting up a new Mac or MacBook via iCloud before Mac OS X 10.11.4 El Capitan. Unfortunately, this does not solve the problem for users who do not use iCloud. I have previously set the server to ignore execute bit permissions, with a similar create mask. Most of them say “switch to AFP and the problem goes away.” That’s nice but I specifically use SMB because I have a share that’s accessed by Linux, Mac, and Windows - and so SMB is the right solution to keep file naming consistent. sudo sysctl -w net.smb.fs.loglevel=0. After that, whether or not I change the name during that first chance, clicking twice or right clicking on the same folder does nothing, and “Rename” in the Finder menu is grayed out. Update [Oct 14, 2017] As of FreeNAS-11-MASTER-201710140514, this issue seems to have been solved; confirmed on two different FreeNAS machines. I am encountering this same issue on High Sierra (10.13). These cookies are strictly necessary to provide you with services available through our website and to use some of its features. Thanx, Chris. Big Sur offered my Windows machine 2.0.2, 2.1, 3.0, and 3.0.2. I would recommend checking the accounts/groups permissions that were used to create the files. echo “[default]” > /etc/nsmb.conf Enable SMB debug logging: Also I have enabled VFS objects of fruit, catia and ea_support = yes in the share configuration itself and things are much more smooth now. Thanks. • Apply permissions to groups with Read Only or Modify access # owner: root We are moving toward all endpoints to be 10.14.3 (or latest). Ugh! Open iCloud preferences to fix this problem.‘ The fix for this is the same as for SMB Windows file sharing. With some other folders, I get 1 chance to rename a folder by clicking twice or right-clicking. Let me forward that information to our AppleCare Enterprise problem ticket and I will let you know what Apple responds. Really great stuff you have here. • Never use the Creator Owner permission Unix is able to move, rename and delete files that are opened with a read-only file handle. 192.168.0.61. Between those two versions Apple configured bonjour, when using it via the finder to access shares, to prioritize or utilize SMB protocl when accessing shares. The previous folder lockout issue appears to be resolved using macOS 10.14.x client side. It’s the thousands of Read only file handles that’s causing these problems. Click on ‘, Now you have to type in the newly generated local password from step 3 and click on ‘. If so, great. Have observed through windows open file utility that when a user traverses into a directory the directory is considered locked but when they back out it indeed unlocks right away. Then unmount and remount any SMB shares. ; Possible Solution: The group in question had a 3-directory deep structure for user home directories. Thanks for the information. And … https://support.apple.com/en-us/HT202013, 4. At least since sierra apple hasn't been able to make smb stable. It only resolved the problem in one directory somehow…. I’m still having this issue on 10.14.6 with a 2012R2 server smb share. everyone@:————–:——I:allow. Please let me know if this worked for you! It appears the SMB client in Mac OS X (10.11, 10.12 and possibly others) is overly aggressive with file locks. I know that our sys admins have opened this with Apple (I do not have radar info), and I believe Nasuni has also opened a bug with Apple. Not ideal, but maybe a workaround for your environment. Open up a terminal and enter this command. My 5cents do not install past 10.11 as the password reset app that allows reset ACL’s is gone and external drives change “ignore privileges” after 12hours. • Avoid granting Full Control permissions to regular users. Have observed through windows open file utility that when a user traverses into a directory the directory considered locked but when they back out it indeed unlocks right away thus allowing folder naming and deleting capability. Some users have been facing trouble booting their Macs after successfully updating to macOS Big Sur. The previous folder lockout issue appears to be resolved on 10.14.x. Would save it as a hidden file. Can you share details about your SMB file server configuration specifics and notable settings that you are using with your mac systems clients? We have seen the same behavior on Nasuni (https://www.nasuni.com) caching servers. The first thing that I would suggest is the steps to “Disable directory caching” in this kbase article. This should not be a problem if your NAS is less than 5-6 years old, because SMB 3.0 was introduced in 2012. In macOS 10.13.4 and later, packet signing is off by default. On an SMB1 server, enabling signing can affect performance. If you want to add an existing user for SMB file sharing open ‘Options…‘ for selecting and activating the user. This is a wellknown problem with mac os - for years. SMB1 scheint zwar weniger betroffen zu sein, ganz problemfrei ist es scheinbar ebenfalls nicht. – therealmarv Nov 24 at 16:50 @therealmarv It's vfs_fruit you're talking about, and that won't make SMB fly on Macs on 10gigE or faster network. Seit OS X 10.9 Mavericks verwendet Apple statt Samba eine eigene Implementierung des SMB-Protokolls. It gets to the point we have to create a new folder and drag everything into the properly named new folder…then delete the unwanted version. I guess it’s slightly more reliable. Other users in my workplace suffer the same frustration. For example: The main culprit is ‘Creator Owner’, which is a massive NO NO for working with macOS. https://macadmins.slack.com/team/U09H7JPPE, Connecting an SMB fileshare in macOS Mojave is not working? Note: “-s 0” includes a zero, not the letter O. Update [Oct 14, 2017] As of FreeNAS-11-MASTER-201710140514, this issue seems to have been solved; confirmed on two different FreeNAS machines. I’m more than happy to gather additional information as required. This seems to be the cause of the problem. If you haven’t found your problem on the list, we encourage you to try a system clean up anyways. Sometimes, you cannot select the user because the user is grayed out. Turn off packet signing for SMB 2 and SMB 3 connections Unless there is a specific nsmb.conf setting to which Im not aware. The reason for this is that you got the same password for both your iCloud account and your mac (local password). The instructions in this article apply to macOS 10.13.3 and earlier. If this does not resolve the issue, please send me what steps you take to reproduce this and the behavior seen on the second client with the locked files. Otherwise you will be prompted again when opening a new browser window or new a tab. Mac Bug Connecting to Non-Apple SMB Shares, https://apple.lib.utah.edu/wp-content/uploads/sites/9/2016/02/bug_demo_720p.mp4, https://openradar.appspot.com/radar?id=6119440361979904, https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html, https://macadmins.slack.com/team/U09H7JPPE, https://swissmacuser.ch/workaround-connecting-smb-fileshare-in-macos-mojave/#.W5lVvi0UVE4, https://www.ixsystems.com/community/threads/smb-deleting-large-folders-fails-from-macos-finder.74832/, Marriott Library - Apple ITS | Google Chrome for Kiosks Posted to GitHub, Episode 158: Bradley Chambers and Apple @ Work – Mac Admins Podcast, Mac Managers Meeting – Directions – 1705A, Episode 157: Justin Esgar and ACEs – Mac Admins Podcast, Simple Certificate Enrollment Protocol (SCEP). This doesn’t sound like the bug mentioned in the blog post, but a permissions issue with your server. I had the same problem and solved it in a strange way, As we are all aware Mac user has actually 2 names: one is the username (the profile name if i may) and the Display name. @richard.glaser # group: wheel I’ve just tested with High Sierra 10.13.0 version 17A365 and Windows Server 2016 and the issue seems to be resolved. ForkLift seems to have no problem renaming folders on smb servers, but might be expensive if you have to get it for all of your end users until Apple sorts this out. In order to activate this module, you’ll need to SSH your NAS and change the smb.conf file in accordance. Ive tested this by using spacebar preview and observing server side through the open file utility that the file unlocked after this amount of time. echo “notify_off=yes” >> /etc/nsmb.conf. Fixing SMB Windows file sharing not working_user grayed out. We are again running a WS 2016 SMB3 fileserver for our mac clients in production. I’m going to be testing High Sierra as soon as I possibly can. Clients are all Macs and are not AD bound. Capture a packet trace using Terminal on your Mac Use Onyx to fix problems in permissions but first found if you Click “Create New” UUID ( Preferences/Users unlock first, then right click user Advanced Options) then boot into recovery, run Terminal “password reset” then tick Clear ACL’s it works better. Since these providers may collect personal data like your IP address we allow you to block them here. Windows has been doing this for a while as well. I have had the same issue as you, and I ended up setting the following auxillary parameters for the SMB service: This did the trick for me, and I am not experiencing issues renaming or deleting directories anymore. This is a big problem, as Spotlight’s search functionality is not supported when Macs connect to NAS devices or Windows servers through SMB. I am considering this, in order to alleviate all the ACL issues ppl have reported in various threads I have researched. Can you share details about your Synology RAID? Earlier this year we received a number of reports from users that were unable to delete, move or rename documents on a new SMB file share. (To push recursively the ACL settings), Then the ACL looks like this. Like model/make and configuration. sudo tcpdump -i BSDname -s 0 -B 524288 -w ~/Desktop/100290794256.moverename.pcap. Many of the Mac administrators we reached out to for confirmation claimed they didn’t see it, until they followed our steps. macOS: Fixing SMB Windows File Sharing Not Working On Mac, https://miapple.me/wp-content/uploads/2016/09/Fixing-SMB-Windows-file-sharing-not-working_user-grayed-out.jpg, https://miapple.me/wp-content/uploads/2015/06/miApple.me-logo-2015_RGB-300x97.jpg, Installing Huawei E3372 On macOS 10.12 Sierra And macOS 10.13 High Sierra, macOS: How To Fix Grayed Out Folders Or Files On Mac. Here are the release dates: 10.14.5 – May 13, 2019 10.14.6 – July 22, 2019. The ACLs were also prohibiting the extraction of zip files. These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience. For details see Apple’s support document. We hope Mac OS 10.13 High Sierra will include it. The last major holdout is files themselves are held once opened and closed for ~20 minutes. There are a few issues with Finder still but there are simple workarounds e.g. getfacl /mnt/MyShare I’m still seeing this issue with macOS High Sierra 10.13.1 and 10.13.2 – it did look like it was initially fixed in 10.13, and the issue was definitely better, however now with more heavy use and newer updates, we’re back where we were before. We are moving all endpoints to be macOS 10.14.3 (or latest). Great, glad to hear it. We’ve notified Apple and Microsoft about the issue. We may request cookies to be set on your device. This is also applicable for OS X 10.11.6>10.12 (Mac OS Sierra) This did not work for me. Ok, np. Hello, We’ve also been having the same issues. Any reason why myself and our Mac users would still be having this issue? I already like Big Sur. Like non-Adobe applications? Click on the different category headings to find out more. But you can make adjustments to optimize SMB browsing in enterprise environments. We are experiencing a problem with our users being unable to move / rename / delete folders and files on the server when connected via SMB from a Mac. disable column view preview window as the server considers the preview file an open file so it locks the file when a user has it simply highlighted)…fairly easy solve although it takes away functionality somewhat from the users that like the column preview. macOS Catalina problems during installation isn't as rare as you think, and there are a few ways to fix the issue. I do have this same issue on my Synology RAID! Let us know the status of your macOS High Sierra testing. I was able to track it down to a corrupted preference file. Thanks for the feedback. Go back into it, the second save session will not be saved and in fact shows as the original. Otherwise, stay tuned. It appears there are some adjustments to be made client side for windows clients but none of this exists to my knowledge for mac clients. For enabling SMB windows file sharing, you need to change the password of your local account on your Mac and NOT the iCloud password: Fixing SMB Windows file sharing not working_user not grayed-out anymore. I cannot replicate the issue using macOS 10.2.6 with a Windows 2008 R2 SMB share. However, I have seen issues like this before, which are usually linked to Windows permissions. It fixed my problem. Some Mac users have reported a variety of problems with MacOS Catalina, ranging from installations getting stuck or taking abnormally long, to problems with some apps not working, to issues with certain printers or accessories no longer working, App Store difficulties, iCloud and Apple ID issues, amongst other nuisances. Can you try disabling notifications in the nsmb.conf file and let me know if Finder’s behavior changes? Are you seeing the issue just using Terminal on macOS? The key is to set your NAS to use SMB 3.0 or later. Some user will see the pop-up message ‘This mac can’t connect to iCloud because of a problem with ‘Your iCloud email‘. group@:rwxpDdaARWcCos:——I:allow sudo nano /etc/samba/smb. Even on a small network (10-20 workstations) there will often be thousands and thousands of open files, all open in Read mode. The key is to set your NAS to use SMB 3.0 or later. Thank you! macOS Beta Asked by michis_0806 Copy to clipboard. So if you won’t need them to fix macOS problems (which we hope you won’t), you’ll need them for lots of other jobs. Search on how to activate "fruity" on your Samba configuration and deactivate signing required on SMB on macOS. The bug seems specific to non-Apple SMB shares (we see it with Microsoft Server 2012r2), we can’t replicate it with OS X Server SMB shares. Here are the release dates: 10.14.5 – May 13, 2019 10.14.6 – July 22, 2019. This should not be a problem if your NAS is less than 5-6 years old, because SMB 3.0 was introduced in 2012. The last major holdout is files are held once closed for ~20 minutes. Nor can you do anything to any folder directly above this file (e.g. What version of macOS? Radar Number: 34441886, Open Radar For terminal, do you want all of the folder operations (creating folder A/B/C, etc) done through terminal or just the renaming step? https://openradar.appspot.com/radar?id=6119440361979904. However – when changing the ACLs by running the following commands: setfacl -m owner@:full_set:fd:allow,group@:full_set:fd:allow,everyone@::fd:allow /mnt/MyShare Here is a movie of the bug in action. Change Maximum SMB protocol to SMB3. The directories and files had following ACL seen by running ‘getfacl /mnt/MyShare’: # owner: root If the fix is causing other issues or lack of SMB connectivity, and you need to reverse it – simply delete the /etc/nsmb.conf file with this command. This is how I solved the SMB file sharing problem on my Mac running Sierra. @richard.glaser, 2. I use linux server with smb shares, and the macs are disconnecting the shares after a while. I’ve also been having the issue with Adobe apps saving documents that are hidden and would like to get to the bottom of this…. How To Fix The macOS Catalina NAS Connection Failure. (Notice the Dd instead of –) You can delete the /etc/nsmb.conf file to revert to standard behavior. We couldn’t replicate the issue. You can see the SMB dialect negotiation in the Wireshark trace but I'm not quite sure how to find that in the Mac's console log.